In an Upper Clash session on “Making the most out of infrequent luxury customers”, David Lockwood wonders why brands seldom ask customers for product feedback after six months – explaining it’s a good way to keep up continued engagement.
How is working with Tapestry adding value to your business? Jessica Franklin, Head of Marketing & Customer, Jigsaw Clothing
How is working with Tapestry adding value to your business? Ryan Shannon, Managing Director, BAM
How is working with Tapestry adding value to your business? Lauren Juster, Sales & Marketing Director, Biscuiteers
The Joy of Marketing Podcast: How to analyse your customer data
Most recently Chief Marketing Officer at global fashion brand Long Tall Sally, she built her reputation as Managing Director of data solutions at Epsilon Abacus. She was a co-founder of the Abacus Alliance that pioneered transaction data-sharing in the UK and a Group Account Director at Claritas (now Acxiom). Lara is a GDPR advocate and was a board member at the Data Protection Network.
Outside work, Lara is a book lover, enjoys adventures abroad, musicals, cycling and walking.