Shortly before the close of 2020, 35 multi-channel retail leaders joined us in a lively discussion on the highs and lows of an extraordinary year in retail. We also welcomed our friends and channel experts Elliott Clayton from Conversant EU, Luke Jonas from Nest...
Forecasting for retail growth in Spring 21
With the second lockdown and the end of the Brexit transition period only adding to the disruption of 2020, it’s been interesting to talk to multi-channel retailers about their current confidence levels as we look ahead to 2021. We asked 20 UK brands how they are...
Nov 2020: The impact of Brexit on multi-channel retailers
Even for those who have done their utmost to prepare for Spring/Summer 2021, the impact that Brexit might have on their business is becoming a real concern for many. In its latest report on the preparedness of the UK border as we leave the European Union, the National...
Update on retailer activity in the lead up to Black Friday 2020
In previous conversations with multi-channel retailers, we looked at emerging trends ahead of Black Friday, as well as the steps brands are taking to remain agile this season. And now – as we approach what is for many the biggest retail event of the year, coinciding...
October 2020 retailer review: four ways to stay agile during Winter 20
In our last post, we discussed the trends that multi-channel retailers are seeing as we approach an uncharted Black Friday and festive shopping season. But how should brands respond to these trends? Here, our panel of UK multi-channel retailers share their tips on how...
October 2020 retailer review: four top trends as the peak season unfolds
As we enter the “golden quarter” of 2020, it’s interesting to see the impact of current market conditions, driven by the pandemic, on multi-channel retail plans for the peak season. Despite a significant drop at the beginning of lockdown, both GDP and retail sales in...
Why multi-channel retailers must adopt incrementality testing to rethink their channel strategies
When it comes to multi-channel, the whole may be greater than the sum of its parts, but sales success requires understanding the role each route to market plays in delivering this. Just as your customers are not all created equal, neither are your marketing channels....
Embracing the US market to grow your multi-channel business
David Lockwood, Tapestry Insight Director says: When contemplating opening up new markets, companies naturally look across the pond to the US. It has three distinct advantages. They speak English, it’s a big – I mean very big - market and they do have a soft spot for...
What multi-channel retailers must focus on as they prepare for autumn/winter 2020
While the economy came to a stop this year, business has to move on and planning for the autumn/winter 2020 season is well underway. Much has changed, making forecasting difficult. What's important is to make decisions now. We recently asked 14 owners and senior...
Four reasons why the autumn/winter 2020 season will be different for multi-channel retailers this year
This year, planning for autumn/winter is very different – and very difficult. We all know the reason – we are in unchartered waters due to the pandemic, and the certainty businesses crave simply does not exist.
May 2020: Multi-channel retailers to ask suppliers for more flexibility in the future on stock orders, media decisions and warehousing
Insight from brand leaders at the coal face
May 2020: fashion sales depressed by lockdown but garden, food and drink brands see triple digit growth
Insight from brand leaders at the coal face